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As Public Employment Services confront increasingly complex challenges, enhancing the skills of PES staff is paramount. Numerous countries have initiated measures to bolster the capabilities of their employment service officers. However, the need for broader collaboration and knowledge sharing is more pressing than ever. This webinar will highlight innovative staff development initiatives from three prominent PES organizations: ANAPEC (Morocco), France Travail (France), and Bundesagentur für Arbeit (Germany). Participants will gain insights into successful strategies and discuss how these can be integrated and applied in PES operations worldwide. The webinar will be conducted in English and French, with simultaneous translation services available in French, Spanish, and English, ensuring accessibility for a global audience.